What's New!
Scroll down for a video previewing the November emsCharts releases.
Important changes to CAD data retention.
Starting on December 1st, 2024, historical raw CAD data will be retained for a period of 120 days from the date it was received. After 120 days, the raw CAD data will be automatically removed from our system. Information within your PCRs will not be affected. This change is part of our ongoing efforts to optimize data management by reducing the storage of third-party data and ensuring our systems operate at peak efficiency.
No action is required on your part. Click here for more information, or if you need assistance, our customer support team is here to help. For further assistance, please contact us at 1-800-663-3911 or submit a ticket through the Customer Community.
ZOLL emsCharts recommends that all customers utilize the new ZOLL UI (zoll.emsCharts.com) when completing charts online. While still available, the Legacy UI is not being updated with newly developed features and functionality and does not fully support NEMSIS v3.5. It is strongly recommended that Services that export to states that have converted to NEMSIS v3.5 utilize the “Force ZOLL UI Access” configuration option, as continued use of the Legacy UI when generating NEMSIS v3.5 files may result in NEMSIS errors.
Configuration: Service > General > Force ZOLL UI access = Yes
Watch this video for an overview of the ZOLL emsCharts Web 13.11 and ZOLL emsCharts for Windows 4.5.0 November 2024 releases.