ZOLL Billing Best Practices

The following rules should be taken into consideration when working with ZOLL Billing:

• Only ONE administrator should be making changes to Payers and/or Facilities at any given time. Concurrent edits may result in duplicate records. .

• Give adequate time for actions to save and load. Depending on the action (linking payers and facilities in an MCM environment for example), the system may require anywhere from five to 10 minutes to process your request. If you are unsure whether the action was processed, before trying the action again, go into the child account to confirm if the linking was successful or the payer/facility was created.

• It is important that you do not use multiple tabs. An open tab may not be refreshed and therefore may not reflect the changes made in another tab. If you do use multiple tabs, get in the practice of refreshing the page after making changes in another tab. A refresh will ensure that the data on the open tab will update with current information from the database.