Finding Claims with Specific Statuses

Using Advanced Search:

  1. On the right-hand side of the navigation bar, click Advanced.
  2. Click the Claim status field on the Advanced page.

  3. Click the status from the list.
  4. Click Search.

Using the Dashboard:

  1. On the navigation bar, click Dashboard.

    The "Claims by status" section lists the status, the number of claims in each status, and how many are assigned/unassigned. Use the open/closed arrow to see claims broken into status reasons.