Release 12.8.1 (07/10/2023)

New Payground configuration

Before version 12.8.1, the payment slip would show your pay-to-address, while the main invoice would display your company's address. With the introduction of the new Payground configuration option, when enabled, only the pay-to-address will display on the invoice.

To access this option:

1. Go to Settings.

2. Click on the Configuration tab.

3. Navigate to the Patient Billing section.

4. Look for the option labeled "Output Pay-to-address for all addresses on statement."

5. Enable this option to have only the pay-to-address displayed on the invoice.

   

Important:

We would like to provide some clarification on remit ID mapping when using the vendor ECHO. When utilizing ECHO as a remittance management service for specific providers, ECHO will replace the remit ID received from the payer with their own remit ID. This substitution is done to identify that the remittance came through ECHO.

However, this can pose a problem when importing the remittance into ZOLL Billing because there is no available identifier that can be mapped to a specific payer. Due to this issue, ZOLL Billing does not automatically map the remit ID 1341858379.

Instead, it will be necessary for you to manually map the remittance from ECHO to the appropriate payer when importing the remittance file into ZOLL Billing. Please ensure that you review and assign the correct payer information during this manual mapping process to ensure accurate processing of the remittance.

• Credit Posting report:

  • Multiple payers were being excluded from the Credit Posting report.

  • Hotfix: The Credit Posting report was not populating data when ran by user.

• Accounting period: The payments and contractual amounts for June were not correct for some transactions.

• Payments > Import a transaction > Review required > Resolve button: When selecting the “I don’t see the payer listed here. Let’s add a new one” option, the list of policies for the payer did not populate.

• Payments > Import a transaction > Review required > Resolve button not working: Resolve button was not working if the transaction was imported for a payer and the Remit ID was not yet mapped.

• Balance Over 90 Days report: The report was timing out when the "Run all periods" option was selected.

• All Claim Details report: The All Claim Details report was showing an error when the report was run for specific date ranges.

• Auto crossover pop-up was not displaying when it should.

• Deleting the row from an 835-line item was deleting the payment portion, but not the adjustment portions. Fixed so that it deletes all related records as well.

• Merging patients: After performing a patient merge, payer entries that were added to an account before the merge were not being reflected in the merged record.

• Incomplete - New claim: A user received an error when advancing from the Transport Details tab to the Coordination of Benefits tab during claim creation.

• User reported a latency issue when viewing claims with a status of "Closed -Balance resolved" and other closed claim statuses.

• Revenue adjustments or write-offs posted to the facility for a claim that is not on a facility invoice, or was removed from a facility invoice, was affecting facility outstanding balances.

• A Medicare or Medicare Replacement payer was made inactive in a claim’s COB and another Medicare or Medicare Replacement payer was added. The claim was submitted to both payers. When an 835 remit was imported for the claim, the system was re-adding the inactive Medicare/Medicare Replacement payer. During payment posting, users received a system error.

• All Payment Details report: This report did not include all payments that were posted in ZOLL Billing.

• Add a line item option when posting a payment to a claim that was not invoiced to a facility, added a positive outstanding balance value.