sFTP Connection with Waystar

Note: You have to opt in to receive this features. Contact your ZOLL representative for more information.

Once the sFTP connection is established, Waystar will automatically download your remit files to ZOLL Billing in a nightly transmission. The imported files will appear in the morning in your Current tab on the Payments page. They will be easy to locate - their deposit date shows as "TBD."

To work the imported claims:

  1. Click TBD under the "Deposit date" column.

  2. Select a transaction amount.

  3. After reviewing the transaction, click Edit Transaction.

  4. Click the Deposit date field, select a date, and then click Save.

  5. Click Post transaction.

Note: If you forget to select a deposit date, the transaction will error and you won’t know until you refresh so make sure you follow the steps exactly.