Posting an Interest Payment

Watch the video below to see how to post an interest payment.

  1. Click Payments on the navigation bar.
  2. On the Payments page, click Create a transaction.
  3. Enter the deposit date, transaction amount, payer, and the transaction type, number, and date of the claim you are posting.
  4. Enter the claim number.
  5. Verify the payment amounts.
  6. If there is interest on the EOB, scroll down to the bottom of the page, find the Interest field on the left side, and enter the interest amount.
  7. Click Finish later.
  8. Click the Provider adjustment link.
  9. In the "Add provider adjustments" window, add:
    1. PLB code: Enter L6
    2. FNC/Other identifier: Enter the claim number
    3. PLB amount: enter a negative amount equal to your interest payment
    4. Link to claim #: Enter the claim number to ensure proper reporting and allocation is performed
    5. Click Save
  10. Post the transaction. After saving the provider level adjustment, your unallocated amount should read $0.00 which will allow you to post the transaction.